Monday, May 19, 2008

The Rise and Fall of Survey Research in Schools

Some people think that survey research is a breeze. All a person has to do is draw up a questionnaire, pop it in the mail, reach into one’s mailbox, and analyze the darn thing. Anyone can do it.

It’s not at all like painstaking historical research that requires one to spend countless hours pouring over documents. It’s also far less demanding than qualitative research, where a select number of people are interviewed face-to-face, and pages and pages of transcriptions are examined. Years ago, a professor of mine summed up common sentiment then that remains widespread today: “Maybe you could get at the question by doing a quick and dirty survey.”

Wow! I’ve got breaking news for such people. Survey research has become incredibly difficult to carry out. It takes a tremendous amount of time and money, energy, and patience.

Anyone who has perused my blog over the past while has noted that I have been pretty much invisible since arriving back in Canada from Japan at the beginning of March. My family and friends, colleagues and contacts, have also been aware of my relative scarcity, physically and mentally. I further am keeping a close eye on my research budget, am tired, and struggling to suppress my impatience.

The reason is pretty simple. I’ve been almost totally preoccupied with the carrying out of my latest national youth survey - Project Teen Canada 2008. As you may be aware, this if the fourth national youth survey in the Project Teen Canada series; earlier surveys were completed in 1984, 1992, and 2000. We have pursued the participation of one class in approximately 150 high school and CEGEP-level classes across the country.

In 1984, things seemed fairly uncomplicated. My colleague, Don Posterski, and I put together the questionnaire. My student assistants and I drew up a sample of about 200 schools across the country and mailed out the survey packets. Few school boards had to be cleared; parental and guardian permissions were not required. Schools participated fairly readily and fairly quickly.

Over the past three decades, the survey research terrain has been changing significantly. I have had to submit some forty school board applications in order just to have the doors opened so that I can proceed to the second step of approaching principals to pursue school participation. The board applications average about 15 pages each. Parental/guardian consent forms are mandatory. Although board permissions are widely demanded, they typically mean only that principals can be approached, with the caveat that their involvement is at their own discretion. As one board spokesperson wrote to me, “Congratulations! Your application has been approved. Of course, participation will be up to the principals involved.” At both the board and individual school levels, a consistent question that understandably is raised is, “How will the survey benefit us?”

We have known remarkable board cooperation. Yet, no one bats a thousand. We can clear a highly structured board committee in a major city, only to find that the door is slammed based on the whims of a single individual who is the keeper of the access keys in another setting - even though we sometimes only want one class in one school in an entire system to participate in the survey.

We also can find it difficult to make contact at the individual school level. Despite my effort to write personal cover letters and convey the importance of the survey by sending materials to principals by courier, more than 50 of our 200 principals and office staff either mislaid or discarded our packets - requiring us to send replacements. These packets are not unobtrusive arrivals. Besides being delivered by courier, they contain 30 to 35 questionnaires, parent/guardian consent letters, instructions, and a pre-paid return envelope. With courier costs, they are worth about $50 each, not including my time.

Because of the delicate nature of pursuing board approvals and approaching school principals, much of the project work cannot be assigned to assistants, students or otherwise. I have given an average of about 12 hours a day to the administrative work since the end of November, with a few days and parts of days off along the way.

In the midst of having to adjust to rising demands and rising expectations, along with the perception on the part of almost everyone that life is extremely busy, we have learned that a key component of securing support and participation at the individual school level is the proverbial personal touch. The principals of schools we have not heard from have been called by Project Teen Canada 2008’s project’s associate director, James Penner. James has been highly effective in persuading principals to participate. He has been assisted in Quebec by bilingual assistants. As a result, we have been able to salvage a solid majority of those schools where questionnaire packets never seem to have been seen.

And guess what? For all the strain and pain, the good news is that we are experiencing comparable success to what we have known in the past. In fact, we are projecting the highest level of participation we have ever known - close to 200 schools and around 4,000 teenagers, 15-to-19. I think the data we will end up having will be pure gold and a treasure for future generations of researchers!

Which all goes to show that the willingness of individual principals to have their schools participate in a nation-wide survey remains high. But the litigiousness of boards, the subjectivity of gate-keeping, the administrative organization of school offices, and the time-pressures of administrators, teachers, and students alike have combined to make participation in Project Teen Canada 2008 more difficult to attain than anything we experienced in the past.

Survey research continues to be one important means of finding out how the world works, including learning what is going on the minds and lives of young people. However, no one should be surprised if large-scale surveys that rely on the indispensable support of Canada’s schools become increasingly rare to the point that they are virtually extinct. I would go so far as to say this may one of the last non-governmental national surveys that is carried out through the nation's schools.

Little wonder that survey researchers are looking fondly at "quick and dirty" on-line alternatives.

Postscript
Please don't confuse my realism with morosity. I still love life and love doing research. But going the school route to locate one's sample is simply becoming increasingly difficult to accomplish on a national scale.

Incidentally, I plan to dedicate my new book, The Emerging Millennials, that makes sense of all this new data I have been collecting, to the thousands of students and administrators - including boards and principals and teachers - who have made the surveys possible.